Why is it important to regain the confidence of a customer in an adjustment message? How can it be done?

Answers

Answer 1

Answer:

The reasons are:

They do not like extra information.

They want the main points on the subject.

Also, they do not like long messages that waste their time being that they may have busy schedules.

The messages need not be long, but clear and straight to the point.

Explanation:

Answer 2

Answer:

Regaining trust of the customers is an important factor in adjustment messages. It makes the customers feel safe and secure. Adjustment messages help to build a strong relationship and loyalty of the customers, when the company accepts its mistake and provides a mutual acceptable solution.


Related Questions

bonds is selling at $1,132, with 15 years to maturity; it makes an annual coupon payment at 8%. 5 years after the issue, the market interest rate declined and the corporation decided to call the bond at $1,080. The face value of the bond is $1,000. What is the Yield to Call on the bonds

Answers

Answer:

6.26%

Explanation:

The yield to call is the rate of return earned by bondholders over the 5-year period before the bonds were called.

It can be determined using excel rate function as well as financial calculator as shown thus:

=rate(nper,pmt,-pv,fv)

nper=the period between bond issuance and the call in years=5

pmt=annual coupon=face value*coupon rate=$1000*8%=80

pv=the initial purchase price=-1132

fv=the price at which the bonds were called after 5 years=1080

=rate(5,80,-1132,1080)=6.26%

Financial calculator:

N=5

PMT=80

PV=-1132

FV=1080

CPT I/Y=6.26%

1. For financial accounting purposes, what is the total amount of product costs incurred to make 20,000 units

Answers

Question Completion:

Kubin Company’s relevant range of production is 18,000 to 22,000 units. When it produces and sells 20,000 units, its average costs per unit are as follows:

 

                                   Average Cost per Unit  

Direct materials                            $7.00                    $7.00

Direct labor                                    $4.00                    $4.00

Variable manufacturing overhead   $1.50                     $1.50

Fixed manufacturing overhead   $5.00                     $5.00

Fixed selling expense                   $3.50

Fixed administrative expense   $2.50

Sales commissions                   $1.00

Variable administrative expense   $0.50

Total                                                 $25.00                  $17.50

Required:

1. For financial accounting purposes, what is the total amount of product costs incurred to make 20,000 units?

Answer:

For financial accounting purposes, the total amount of product costs incurred to make 20,000 units is:

$350,000.

Explanation:

a) Data and Calculations:

Relevant product cost elements:

                                   Average Cost per Unit  

Direct materials                            $7.00

Direct labor                                    $4.00

Variable manufacturing overhead   $1.50

Fixed manufacturing overhead   $5.00  

Total product cost per unit              $17.50

Total product costs for 20,000 units = $17.50 * 20,000 = $350,000

b) Product costs are the costs that are incurred to make a product. These costs usually include costs of direct labor, direct materials, consumable production supplies, and factory overhead.

What would be the net annual cost of the following checking accounts?
Monthly fee, $3.75; processing fee, 25 cents per check; checks written, an average of 14 a month.
Interest earnings of 4 percent with a $500 minimum balance; average monthly balance, $600; monthly service charge of $15 for falling below the minimum balance, which occurs three times a year (no interest earned in these months).

Answers

Answer:

A.$87 cost

B. $17 net cost

Explanation:

Calculation for the net annual cost

A. Net annual cost=(14 checks×12 months×$0.25) + ($3.75×12 months)

Net annual cost=$42+$45

Net annual cost= $87 cost

Therefore the Net annual cost will be $87 cost

B. Net annual cost=[($600×.04)×9/12 ]-(4%*500+15)

Net annual cost=$18-$35

Net annual cost=$17 net cost

Therefore Net annual cost will be $17 net cost

A quality analyst wants to construct a control chart for determining whether four machines, all producing the same product, are under control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results: Show your work.
Machine Total Defectives
1 23
2 15
3 29
4 13
What is the sample proportion of defectives for machine # 1?
A) .023
B) .02
C) .0115
D) .0058
E) .005

Answers

Answer:

A) 0.023

Explanation:

Sample size = 1,000

Number of defectives collected from Machine #1 = 23

So, the sample proportion of defectives for machine #1 = Number of defective output / Sample size  = 23/1000 = 0.023

Why are short sentences and short paragraphs appropriate for business communication?

Answers

Answer:

Objs. 4 For business communications it is essential to express ideas and facts eloquently. The shorter the sentences and paragraph are, the brief the letter, memo or notice. This will save the reader's and writer's time.

Rodgers Company gathered the following reconciling information in preparing its May bank reconciliation. Calculate the adjusted cash balance per books on May 31.
Cash balance per books, May 31 $3,457
Deposits in transit 131
Notes receivable and interest collected by bank 853
Bank charge for check printing 47
Outstanding checks 1,567
NSF check 180
a. $3,816.
b. $2,730.
c. $1,195.
d. $1,979.

Answers

Answer:

$4,083

Explanation:

Preparation of the Adjusted Cash Balance per Books on May 31

Adjusted Cash Balance per Books on May 31

Cash Balance per Books on May 31 $3,457

Add Notes Receivable and Interest Collected by Bank $853

Less Bank Charge for Check Printing ($47)

Less NSF Check ($180)

Adjusted Cash Balance per Books on May 31 $4,083

Therefore the Adjusted Cash Balance per Books on May 31 will be $4,083

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