why it is so difficult to compare unemployment rates in the United States with unemployment rates in poorer countries?

Answers

Answer 1

Answer:

The unemployment rate isn't an accurate measure of joblessness simply because it doesn't consider everyone who doesn't have a job


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The following items were selected from among the transactions completed by Sherwood Co. during the current year:
Mar. 1 Purchased merchandise on account from Kirkwood Co., $225,000, terms n/30.
31 Issued a 30-day, 8% note for $225,000 to Kirkwood Co., on account.
Apr. 30 Paid Kirkwood Co. the amount owed on the note of March 31.
Jun. 1 Borrowed $600,000 from Triple Creek Bank, issuing a 45-day, 6% note.
Jul. 1 Purchased tools by issuing a $50,000, 60-day note to Poulin Co., which discounted the note at the rate of 6%.
16 Paid Triple Creek Bank the interest due on the note of June 1 and renewed the loan by issuing a new 30-day, 7% note for $600,000. (Journalize both the debit and credit to the notes payable account.)
Aug. 15 Paid Triple Creek Bank the amount due on the note of July 16.
30 Paid Poulin Co. the amount due on the note of July 1.
Dec. 1 Purchased equipment from Greenwood Co. for $280,000, paying $80,000 cash and issuing a series of ten 9% notes for $20,000 each, coming due at 30-day intervals.
22 Settled a product liability lawsuit with a customer for $40,000, payable in January. Accrued the loss in a litigation claims payable account.
31 Paid the amount due to Greenwood Co. on the first note in the series issued on December 1.
Required:
1. Journalize the transactions. Refer to the Chart of Accounts for exact wording of account titles. Assume a 360-day year.
2. Journalize the adjusting entry for each of the following accrued expenses at the end of the current year (refer to the Chart of Accounts for exact wording of account titles):
a. Product warranty cost, $65,000.
b. Interest on the nine remaining notes owed to Greenwood Co. Assume a 360-day year.

Answers

Completing the recording of the transactions in Sherwood Co. is as follows:

Mar. 1 Debit Inventory $225,000

Credit Accounts Payable (Kirkwood Co.) $225,000

To record the purchase of goods on account, terms n/30.

Mar. 31  Debit Accounts Payable (Kirkwood Co.) $225,000

Credit Notes Payable (Kirkwood) $225,000

To record the issuance of a 30-day, 8% note on account.

Apr. 30 Debit Notes Payable (Kirkwood) $225,000

Debit Interest Expense $1,500

Credit Cash $226,500

To record payment on note payable with interest.

Jun. 1 Debit Cash $600,000

Credit 6% Notes Payable (Triple Creek Bank) $600,000

To record loan from bank on a 45-day, 6% note.

Jul. 1 Debit Equipment $50,000

Credit Notes Payable (Poulin Co.) $50,000

To record purchase of tools with 60-day note.

Jul. 16 Debit Interest Expense $4,500

Credit Cash $4,500

To record the payment of interest expense.

Debit 6% Notes Payable (Triple Creek Bank) $600,000

Credit 7% Notes Payable (Triple Creek Bank) $600,000

To record the renewal of notes payable with 7% notes.

Aug. 15 Debit 7% Notes Payable (Triple Creek Bank) $600,000

Debit Interest Expense $3,500

Credit Cash $603,500

To record payment on account with interest.

Aug. 30 Debit Notes Payable (Poulin Co.) $50,000

Credit Cash $50,000

To record payment on account.

Dec. 1 Debit Equipment $280,000

Credit 9% Notes Payable $200,000 (Greenwood Co.)

Credit Cash $80,000

To record the purchase of equipment with notes and cash.

Dec. 22 Debit Litigation Loss $40,000

Credit Litigation Claims Payable $40,000

To record the settlement of a product liability lawsuit.

Dec. 31 Debit Notes Payable (Greenwood Co.) $20,000

Debit Interest Expense $1,500

Credit Cash $21,500

To record first payment on account with interest.

Adjustments:

a. Debit Product Warranty Expense $65,000

Credit Warranty Liability $65,000

To record product warranty expense.

b. Debit Interest Expense $13,500

Credit Interest Payable $13,500

To accrue interest for the nine remaining notes.

Data Analysis:

Mar. 1 Inventory $225,000 Accounts Payable (Kirkwood Co.) $225,000 terms n/30.

Mar. 31  Accounts Payable (Kirkwood Co.) $225,000 Notes Payable (Kirkwood) $225,000 30-day, 8% note

Apr. 30 Notes Payable (Kirkwood) $225,000 Interest Expense $1,500 Cash $226,500

Jun. 1 Cash $600,000 6% Notes Payable (Triple Creek Bank) $600,000

a 45-day, 6% note.

Jul. 1 Equipment $50,000 Notes Payable (Poulin Co.) $50,000

60-day note to Poulin Co., which discounted the note at the rate of 6%.

Jul. 16 Interest Expense $4,500 Cash $4,500 7% Notes Payable (Triple Creek Bank) $600,000 6% Notes Payable (Triple Creek Bank) $600,000

Aug. 15 7% Notes Payable (Triple Creek Bank) $600,000 Interest Expense $3,500 Cash $603,500

Aug. 30 Notes Payable (Poulin Co.) $50,000 Cash $50,000

Dec. 1 Equipment $280,000 9% Notes Payable $200,000 (Greenwood Co.) Cash $80,000

Dec. 22 Litigation Loss $40,000 Litigation Claims Payable $40,000

Dec. 31 Notes Payable (Greenwood Co.) $20,000 Interest Expense $1,500 Cash $21,500

Adjustments:

a. Product Warranty Expense $65,000 Warranty Liability $65,000

b. Interest Expense $13,500 Interest Payable $13,500

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Use Apple’s financial statements in Appendix A to answer the following. Required: 1. Is Apple’s statement of cash flows prepared under the direct method or the indirect method? 2. For each fiscal year 2019, 2018, and 2017, identify the amount of cash provided by operating activities and cash paid for dividends. 3. In 2019, did Apple have sufficient cash flows from operations to pay dividends? 4. Did Apple spend more or less cash to repurchase common stock in 2019 versus 2018?

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Apple’s statement of cash flows was prepared under the indirect method. This was because the net income approach was used.

Based on the complete information, the amount of cash provided by operating activities and cash paid for dividends for the fiscal years will be:

Cash provided = 63598, 65824, and 81266.Payments of dividend = 12769, 12150, and 11561.

In 2019, Apple had sufficient cash flows from operations to pay dividends. It had surplus cash after the dividend was paid.

Lastly, Apple spent more cash to repurchase common stock in 2019.

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Answer:

Explanation:

Apple’s statement of cash flows was prepared under the indirect method. This was because the net income approach was used.

Based on the complete information, the amount of cash provided by operating activities and cash paid for dividends for the fiscal years will be:

Cash provided = 63598, 65824, and 81266.

Payments of dividend = 12769, 12150, and 11561.

In 2019, Apple had sufficient cash flows from operations to pay dividends. It had surplus cash after the dividend was paid.

Lastly, Apple spent more cash to repurchase common stock in 2019.

Suppose some banks decide to increase their holdings of excess reserves relative to deposits. Ceteris paribus, this action will put _______ pressure on the money supply, and to reduce the impact of this action the Fed could _______.

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The action of the bank will put decreased pressure on the money supply, and to reduce the impact of this action, the Fed could decrease the discount rate.

Basically, a decrease in discount rate will make it easy and cheaper for commercial banks to borrow money from Federal Reserve System and thus, results to increase in available credit and lending in the economy

Therefore, if the commercial banks decide to increase their holdings of excess reserves supposed to be remitted to Feds, then, this will put decreased pressure on the money supply, and the Fed would act by decreasing the discount rate.

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According to the box, Online Grocery Shopping, what is Amazon's greatest challenge when it comes to competing against companies offering curbside pickup for online grocery orders at Walmart and Kroger?

A) figuring out the most efficient ways to get groceries to customers' homes
B) figuring out which local grocery stores to buy AmazonFresh products from
C) figuring out where to set up curbside pickups at Amazon distribution centers
D) figuring out where to build Amazon grocery stores around the U.S.

Answers

The greatest challenge that Amazon faces from Walmart and Kroger, which offer curbside pickup of online groceries, is C. figuring out where to set up curbside pickups at Amazon distribution centers.

With Amazon's giant online presence and performance, it can dominate the online grocery market. However, it has Walmart and Kroger to contend with because these have developed curbside pickups for online grocery orders.

The above statement implies that Amazon does not have a problem figuring out the best delivery means, the local grocery stores to buy products from, or the locations to build Amazon grocery stores.

Thus, the challenge that Amazon faces from Walmart and Kroger is Option C.

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Jessica purchased a home on January 1, 2021, for $500,000 by making a down payment of $200,000 and financing the remaining $300,000 with a loan, secured by the residence, at 6 percent. During 2021 and 2022, Jessica made interest-only payments on this loan of $18,000 (each year). On July 1, 2021, when her home was worth $500,000, Jessica borrowed an additional $125,000 secured by the home at an interest rate of 8 percent. During 2021, she made interest-only payments on the second loan in the amount of $5,000. During 2022, she made interest-only payments on the second loan in the amount of $10,000. What is the maximum amount of the $28,000 interest expense Jessica paid during 2022 that she may deduct as an itemized deduction if she used the proceeds of the second loan to finish the basement in her home and landscape her yard

Answers

Since Jessica used the proceeds of the second loan to improve her acquired home, the two debts are counted as acquisition indebtedness, and she can deduct $28,000 as an itemized deduction for mortgage interest expense.

Data and Calculations:

Home Purchase on January 1, 2021 = $500,000

Down payment made  $200,000

Mortgage financing obtained = $300,000

Mortgage interest rate = 6%

Interest-only payments in 2021 and 2022 = $18,000 ($300,000 x 6%) each

Additional mortgage on July 1, 2021 = $125,000

Interest rate for the second mortgage = 8%

Interest-only payment in 2021 = $5,000 ($125,000 x 8% x 6/12)

Interest-only payment in 2022 = $10,000 ($125,000 x 8%)

Total interest-only payment in 2022 = $28,000 ($18,000 +$10,000)

Question Options:

a. $0

b. $10,000

c. $26,353

d. $26,000

e. $28,000

Thus, the maximum amount that Jessica may deduct as an itemized deduction is $28,000.

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Discuss the difference between the income statement of Variable and absorption costing.

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Absorption costing includes all of the direct costs associated with manufacturing a product, while variable costing can exclude some direct fixed costs. ... Variable costing includes all of the variable direct costs in COGS but excludes direct, fixed overhead costs.

why it is so difficult to compare unemployment rates in the United States with unemployment rates in poorer countries?

Answers

Answer: unemployment rate depends solely on the size of labor force and every country has different labor force sizes.

Explanation: https://coursepivot.com/tutor-answers/which-of-the-following-helps-explain-why-it-is-so-difficult-to-compare-unemployment-rates-in-the-united-states-with-unemployment-rates-in-poorer-countriesselect-the-correct-answer-below/#:~:text=Cross-country%20comparisons%20of%20unemployment%20rates%20is%20difficult%20to,and%20every%20country%20has%20different%20labor%20force%20sizes.

How can a bank help Millennial and Gen Z consumers plan to start a family?

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A bank can help Millennial and Gen Z consumers to plan to start a family by:

Giving out mortgage loans to them

According to the given question, we are asked to show the role a bank can play in helping Millennials and Gen Z generations to start their own family.

As a result of this, we can see that Millennials are people who are considered to be within the age bracket of 25-40, while Gen Z are people who are considered to have been born during the social media and internet age and are usually between the ages of 24 and below.

With this in mind, Millennials have likely started up their own family and the Gen Z are likely just coming out of college. Hence, a bank can help both generations to start up their family by giving them mortgage loans and other financial benefits.

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A jeans maker is designing a new line of jeans. These jeans will sell for $410 per unit and cost $328 per unit in variable costs to make. Fixed costs total $120,000. The contribution margin ratio is:

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Based on the fixed costs and the variable costs, the contribution margin ratio is 20%.

The Contribution margin is calculated as:

= Selling price - Variable costs

= 410 - 328

= $82

The Contribution margin ratio is:

= Contribution margin / Selling price

= 82 / 410 x 100%

= 20%

In conclusion, the contribution margin ratio is 20%.

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Label each of the statements as either true or false. Each label can be used more than once.

a. Informative advertising can include information about price, quality, and/or availability.
b. When a company spends a lot on advertising it is signaling that it expects that its product will be successful in the marketplace.
c. Advertising as part of the product includes information about price, quality, and availability.
d. Advertising as part of the product is used to persuade us to consume the good or service with little or no information about the product.

Answers

It is true that informational advertising can include information about price, quality and availability, as this type of advertising aims to inform the customer about the product's characteristics.

When a company spends a lot on advertising, it is a sign that it expects its product to be successful in the market, as advertising is capable of boosting a product, generating a desire to buy and creating value for the product.

Advertising as part of the product includes information on price, quality and availability and is characterized as informational advertising.

Advertising as part of the product is used to persuade us to consume the good or service with relevant information about the product, so that the consumer knows its features and benefits, and decides to make the purchase.

So the options are:

a. TB. Tc. Td. F

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What is one reason to connect to the same file several time?

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Answer:

 You want to make sure you have all the data. You want to separate data from the file to create lookup tables.

One reason to connect to the same file several time is that you want to separate data from from the file to create lookup tables.

What are lookup tables?

"A lookup table is an array of data that maps input values to output values, thereby approximating a mathematical function. Given a set of input values, a lookup operation retrieves the corresponding output values from the table. If the lookup table does not explicitly define the input values, Simulink can estimate an output value using interpolation, extrapolation, or rounding, where: an interpolation is a process for estimating values that lie between known data points."

" An extrapolation is a process for estimating values that lie beyond the range of known data points. A rounding is a process for approximating a value by altering its digits according to a known rule. A lookup table block uses an array of data to map input values to output values, approximating a mathematical function. Given input values, Simulink performs a “lookup” operation to retrieve the corresponding output values from the table. If the lookup table does not define the input values, the block estimates the output values based on nearby table values."

What is data?

"Data are individual facts, statistics, or items of information, often numeric. In a more technical sense, data are a set of values of qualitative or quantitative variables about one or more persons or objects, while a datum is a single value of a single variable."

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which one of the following statement is false in respect of public law ?
A public law determines of state authority
b constitutional is a brach of public law
c relationship between the state and members of public are always equal

Answers

Answer:

The correct answer is C!

Explanation:

Is foreign employment good or bad for Nepal?​

Answers

They are good for employment

It has an immediate benefit but it is not beneficial for a long term of the Nepalese labour and sweat is being used in foreign countries and there is scarcity of human power for the development of our own country

help pls What is one course of action available in every decision making process?

a.

Respond in a way which will have only positive consequences

b.

Respond in a way which will have no negative consequences

c.

Choose to do nothing about the issue

d.

None of the above

Answers


the answer is c) choose to do nothing about the issue

Answer:

answer is c

Explanation:

When she was starting Camp Bow Wow, Heidi Ganahl, the CEO, had a decision to make. To what extent should she wire her facilities to allow dog owners to see what their dogs were doing on the Internet

Answers

Answer:

Little or very minimal

Explanation:

she should only wire her facility to the point where she can control what is being broadcasted to the internet

She wires her facilities to allow dog owners to see what their dogs were doing on the Internet, with little or very minimal

What are owners?

The term owners state one who has the legal or rightful title to something: one to whom the property belongs in business, property owners. He and his sister are the owners of the restaurant. There are some different types of owners who are also there in it. As we see, there are some partners who are also there in the owners as well. By the owners, things are also been changed.

As she was starting Camp Bow Wow, Heidi GANIL, the CEO, had the decision to make  She wires her facilities to allow dog owners to see what their dogs were doing on the Internet, Little or very minimal as she wanted to make the things are being also on the internet been seen.

Therefore, the conclusion is that  She wires her facilities to allow dog owners to see what their dogs were doing on the Internet, with little or very minimal

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What might Sony and the U.S. government done differently to discourage future such attacks on other U.S. organizations

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There are different things Sony and the U.S. government might do differently to discourage future attacks on other U.S. organizations. Some of the things to do include "carrying out situational awareness of the networks."

Other things they might need to do includes the following:

Training and educating their personnel.

Sony and U.S. government need to cooperate on cyber security.

Identify and share cyber information relating to threats and attacks among companies and international organizations.

There should be legislation to safeguard the stakeholders involved in protecting cyberspace from violating privacy and civil liberties when conducting their work.

Hence, in this case, it is concluded that there are various credible means Sony and the U.S. government might discourage future attacks.

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A break-even analysis includes operating expenses and total monthly debt payments,
plus
school costs.
O gross profit margin.
Ihr
net profit margin.
zero term margin.

Answers

Answer:

Gross profit margin.

Explanation:

Break-Even Analysis enables a business to know how much cash it has under given situations by helping it know how much sales it needs in order to have a certain amount of cash.

It is calculated by the formula;

(Operating Expenses + Annual Debt Service)/Gross Profit Margin = Break-Even Sales

Operating Expenses in this equation is net of Depreciation as depreciation is a non-cash expense.

The short-run aggregate supply curve will decrease if:

Answers

Hi there!

The short-run aggregate supply curve can shift left (decrease) as a result of:

Increases in Input or Commodity Costs:

           - Ex 1: If nominal wages increase, businesses will have to pay workers greater amounts of money, meaning that employing workers is more expensive.

           - Ex 2: If the price of commodities go up (such as steel, oil, etc.), businesses will have to pay more to produce goods, decreasing supply.

Increase in government regulations:

            - Ex 1: If government regulations are increased for limiting fossil fuel usage, many industries will experience a decrease in productivity, shifting the supply curve left.

Increase in business taxes:

             - Ex 1: If the government increases taxes on businesses, businesses will have to divert money that could have been spent on materials, labor, etc. and pay government taxes. This results in a decrease in aggregate supply.

There are many other reasons for the SRAS curve to shift, but these are some of the main ones.

In order to compare and evaluate choices, there must be a set of
a. Resources
b. Decisions
C. Consequences
d. None of the above
Please select the best answer from the choices provided

Answers

the answer is a) Resources.
there must be a set of resources to compare and evaluate choices.

Most people do not select a place of residence based on: A. lifestyle B. needs C. values. D.attitudes E. credit score

Answers

It is generally uncommon for people to decide a place of residence based on E. credit score

When people look for places to stay, they think about their:

Lifestyle and what house it suits that Their needs from a place Their values and whether the place would support them Attitudes towards what kind of place they should live

People only think about the credit score when it comes to paying the rent of the place or being able to buy it. It is generally not a factor when selecting a place of residence initially.

In conclusion, most people do not select residence based on credit score.

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An economy has two workers, Anne and Bill. Per day of work, Anne can pick 30 apples or 120 bananas, and Bill can pick 40 apples or 40 bananas. Anne and Bill each work 200 days per year. a. Anne's opportunity cost of picking one more apple is . Bill's opportunity cost of picking one more apple is . has a comparative advantage in apple picking. has an absolute advantage in apple picking.

Answers

Opportunity Cost is the opportunity or cost lost because another product or commodity is chosen.

Comparative advantage is when a person or entity gives up a lower opportunity cost for the same product or thing compared to the other person or entity.

Absolute advantage means when a person can produce or do more of a thing then the other person.

Anne's opportunity cost of picking an apple is 4 bananas.

Bill's Opportunity cost of picking an apple is 1 banana.

Bill has a comparative advantage of picking an apple.

Bill has an absolute advantage of picking an apple

Anne can pick 30 apples and 120 bananas.

It means if she picks an apple she will have to leave out 4 bananas.

Her opportunity cost of picking an apple is 4 bananas.

Similarly Bill has to give up 1 banana to pick another apple.

Bill's Opportunity cost of picking an apple is 1 banana.

Anne's opportunity cost of picking an apple is 4 bananas.

Bill has a comparative advantage of picking an apple because he will have to leave out only 1 banana as compared to Anne who has to leave out picking 4 bananas .

Anne's opportunity cost of picking a banana is 1/4 apples.

Bill's Opportunity cost of picking a banana is 1 apple.

Bill has an absolute advantage of picking an apple because he can pick more apples (40× 200= 8000) as compared to Anne who can pick less apples in the given number of days (30× 200= 6000)  if resources are fixed.

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Which of the following statements is TRUE?

O The interest rate on your savings account will remain the same as long as you keep the account open.

O You can choose the interest rate on your savings account, but only once per year. O The interest rate on your savings account will vary over time and be set by the bank.

O The interest rate on your savings account will vary over time and be set by the government.

Answers

Answer:

Third one....The interest rate on your savings account will vary over time and be set by the government

Earn interest at a norminal rate.

How does changes in the market for new cars impact the market for second-hand cars? (9 marks)

Help me answer this

Answers

The global used cars market was valued at $828.24 billion in 2019, and is projected to reach $1,355.15 billion by 2027, registering a CAGR of 8.3% from 2020 to 2027. By vehicle type, the SUV segment was the highest revenue contributor in 2019, accounting for $338.61 billion, and is estimated to reach $533.39 billion by 2027, registering a CAGR of 7.80% during the forecast period

A firm has a weighted average cost of capital of 11.68 percent and a cost of equity of 15.5 percent. The debt-equity ratio is 0.65. There are no taxes. What is the firm's cost of debt

Answers

The firms Cost of Debt is 9.62%.

Data and Calculations:

Weighted average cost of capital = 11.68%

Cost of equity = 15.5%

Debt-Equity Ratio = 0.65

Without taxes, the firm's Weighted Cost of Debt (WACC) = WACC - Weighted Cost of Equity

= 11.68% - (15.5% (1 - 0.65)

= 11.68% - 5.425%

= 6.255%

Unweighted cost of debt = 6.255%/0.65

= 9.62%

Thus, the firm's cost of debt is 9.62% while the weighted cost of debt is 6.255%.

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Explain how the Halloween holiday is related to economics.

Answers

Some argue that Halloween spending diverts resources that would be better spent on longer-term, more productive economic activity. While others argue that Halloween spending is inefficient at satisfying consumer wants, thus spurring more spending overall, causing the economy to grow. Example: the state of the economy affects the Halloween industry more than Halloween affects the state of the economy. In a down economy, for instance, consumers may be less likely to spend on frivolous goods such as costumes, candy, pumpkins, and home decorations. Or Conversely, booming economic times might serve as a boon to Halloween expenditures. Regardless of which way the relationship goes, many economists believe the increase in spending has a positive effect on the economy.

4. Will Juan Carlos meet his $4,000 goal for every year in college with this plan? Explain your .

Answers

With this plan, Juan Carlos will not meet his goal because with this plan he can save only $2400.

Based on the information about the plan, let's calculate how much will Juan Carlos save.

Important information:

Money Juan Carlos saves per hour: $10 Number of hours per week: 20 hoursTotal of money every week: $200

We also know he will work during the summer that is 12 weeks.

$200 x 12 weeks = $2400

This means the total of money he can save is $2400 and therefore he can't save $4000 by using that plan.

Note: This question is incomplete because information about the plan is missing, here is the missing information.

Juan Carlos words 20 hours/week during the summer, 0 hours/week during the school year, but saves 100% of his income.There are 40 weeks in a school year and 12 weeks of summer. Assum Juan Carlos makes $10/hr

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Skinner Baking Company is ready to launch a coffeecake line under the Skinner Baking 108 label. Which condition for favorable branding will likely be easiest for Skinner Baking Company to achieve

Answers

Answer:

Hybrid bikes

Explanation:

The business case for why companies should act in a socially responsible manner includes such reasons as

Answers

because if we all act in a socially responsible manner we all can get this done faster, if we all work together we can do it.

Credit score is used to determine your financial worth ?

Answers

The higher the score, the better a borrower looks to potential lenders. A credit score is based on credit history: number of open accounts, total levels of debt, and repayment history, and other factors. Lenders use credit scores to evaluate the probability that an individual will repay loans in a timely manner.

Answer:

Explanation:

I live in Canada.

I have been told that my credit score is quite high. That's because I don't live beyond what I can pay for with this month's paycheck. I don't think anyone would judge my net worth by my credit score. In fact, bank loans won't think of stopping at credit rating. They (in Canada at least) would never think of giving out a loan whose repayment    per month exceeded 1/3 of my paycheck.

Maybe I just have a tough bank, but I certainly agree with their policy.

You have recently been promoted to General Manager at Creekview Lodge, a 50 room hotel in Gatlinburg, Tennessee. You started working at the lodge in high school in the restaurant and after college, returned to Creekview as one of the assistant managers before being promoted to hotel manager. Recently, a 200-room hotel opened not far from Creekview Lodge, and although Creekview still maintains near 100% capacity there has been quite a bit of turnover. More than ten employees left to work for the larger hotel which boasted higher pay and better health insurance.

You were informed this morning by the front desk team that the latest customer survey results show a drop in the satisfaction rating for guest room cleanliness. The current report indicates that 73% of guests responded "completely satisfied", 12% responded "satisfied", 10% responded "neither satisfied nor unsatisfied", and 5% responded "unsatisfied." The housekeeping staff lost four employees to the new hotel, so although disappointed, you aren’t surprised by this news. Still, you could not remember a time that the hotel had received such a low satisfaction rating.

As manager of Creekview Lodge, what is your next step in addressing the problem?

a. Take immediate action and require that all rooms be inspected by the hotel manager (you) or an assistant manager before being made available to customers
b. Review the standards of performance and compare to current performance

Answers

As the manager of Creekview Lodge, the next step will simply be to B. Review the standards of performance and compare them to current performance.

From the information given, it was stated that the latest customer survey results show a drop in the satisfaction rating for guest room cleanliness and that several staffs were lost to other companies.

Therefore, it's important to review the standards of performance and compare them to current performance. This will be vital in understanding the various issues that are affecting the company and then addressing them accordingly.

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