receives feedback from customers about the type of service they received
when they were in the store and compares the feedback to company's goal for
customer service. Which strategic management function is most likely using

Answers

Answer 1

Answer:

Explanation:

Strategic Plan: Product differentiation

Tactical Plan: Increase customer satisfaction

Operational Plan:  Improve customer service with hiring and training program for customer service associates.

Hope this helps!


Related Questions

The following information is available for Wonderway, Inc., for 2015:

Factory rent $28,700
Company advertising 19,900
Wages paid to laborers 83,600
Depreciation for president's vehicle 8,050
Indirect production labor 1,990
Utilities for factory 31,400
Production supervisor's salary 31,600
President's salary 61,300
Direct materials used 35,600
Sales commissions 7,640
Factory insurance 13,600
Depreciation on factory equipment 28,000

Required:
a. Calculate the direct labor cost for Wonderway.
b. Calculate the manufacturing overhead cost for Wonderway.
c. Calculate the prime cost for Wonderway.
d. Calculate the conversion cost for Wonderway.
e. Calculate the total manufacturing cost for Wonderway.
f. Calculate the period expenses for Wonderway.

Answers

Answer:

a. $81,610

b. $135,290

c. $117,200

d. $216,900

e. $252,490

f.  $96,890

Explanation:

direct labor cost = $83,600 - $1,990 = $81,610

manufacturing overhead cost = $28,700 + $1,990 + 31,400 + $31,600 + $13,600 + 28,000 = $135,290

prime cost = $35,600 + $81,610 = $117,200

conversion cost = $81,610 + $135,290 = $216,900

total manufacturing cost = $135,290 + $117,200 = $252,490

period expenses = $19,900 + $8,050 + $61,300 + $7,640 = $96,890

A grocery store that uses local distributors is am example of what stage of globalization

Answers

Answer: Domestic stage

Explanation:

In the domestic stage of production, the entity is only involved in the domestic arena. The production facilities they have are limited to the country they are in and they only operate in the domestic market and at this point, the company is not trying to get into foreign markets.

The grocery store above uses only local distributors which means that they are only servicing the local market which therefore puts them at the domestic stage of globalization.

what is political geography​

Answers

Explanation:

Political geography is concerned with the study of both the spatially uneven outcomes of political processes and the ways in which political processes are themselves affected by spatial structures.

MARK AS BRAINLIEST PLEASE

Answer:

Is concerned with the study of both uneven spatially outcomes of processes from politics and the ways in which political processes are affected by spatial structures!

In the Investment marketplace, Investors will likely accept a high-risk investment only if it promises
Select the best answer from the choices provided.
А.
real returns
B.
nominal returns
C. high returns
D. low, constant returns

Answers

Answer: C. high returns

Explanation: Risk-return tradeoff is an investing theory which indicates that as higher the risk, the greater the return reward. In order to determine an acceptable risk-return tradeoff, investors need to weigh several aspects, including total risk exposure, the ability to substitute missing capital, and more.

A company is currently selling 10,000 units of product monthly for $40 per unit. The unit contribution margin is $27. The company believes that spending $50,000 per month on advertising will allow them to increase the selling price to $45 and that sales will increase by 750 units per month. The company should ______.

Answers

Answer:

The company should accept the idea reason been that the profit will increase by $24,000

Explanation:

Calculation to determine What should the company do

First step

Increased CM = [10,750 x (27+(40-45))]- (10,000 x 27)

Increased CM = [10,750 x(27+5)]- (10,000 x 27)

Increased CM = (10,750 x 32) - (10,000 x 27)

Increased CM = $344,000-$270,000

Increased CM = $74,000

Now let calculate the profit

Profit =$74,000-$50,000

Profit=$24,000 Increase

Therefore based on the above calculation The company should accept the idea reason been that the profit will increase by the amount of $24,000

Damian invests $5,000 today in an account earning 6% per year. How much is the investment worth in 4 years

Answers

Answer:

$6,312

Explanation:

The amount that the investment will be worth in 4 years is known as the future value. We compound the Present Value using the interest rate to determine the future value.

Note : Here I will use a financial calculator to compute the future value

PV = $5,000

r = 6 %

P/yr = 1

n = 4

Pmt = $0

Fv = ?

Thus, the investment will be worth $6,312 in 4 years.

White Company has two departments, Cutting and Finishing. The company uses a job-order costing system and computes a predetermined overhead rate in each department. The Cutting Department bases its rate on machine-hours, and the Finishing Department bases its rate on direct labor-hours. At the beginning of the year, the company made the following estimates:

Department
Cutting Finishing
Direct labor-hours 6,100 72,000
Machine-hours 59,000 3,200
Total fixed manufacturing overhead cost $390,000 $443,000
Variable manufacturing overhead per machine-hour $3.00 -
Variable manufacturing overhead per direct labor-hour - $4.75

a. Compute the predetermined overhead rate to be used in each department.
b. Assume that the overhead rates you computed in (1) above are in effect. The job cost sheet for Job 203, which was started and completed during the year, showed the following:

Department
Cutting Finishing
Direct labor-hours 4 19
Machine-hours 80 4
Materials requisitioned $770 $360
Direct labor cost $36 $180
Compute the total manufacturing cost assigned to Jobe 203.

c. Would you expect substantially different amounts of overhead cost to be charged to some jobs if the company use a plantwide overhead rate based on direct labor-hours instead of using departmental rates?

Answers

Answer:

White Company

a. Predetermined overhead rates:

Departments                                                     Cutting          Finishing

Total fixed manufacturing overhead cost $390,000        $443,000

Usage                                                                  6,100              3,200

Fixed overhead cost per unit                            $6.61               $6.15

Variable overhead cost per unit                       $3.00              $4.75

Predetermined overhead rates                        $9.61             $10.90

b. Job 203:

Department

                                        Cutting      Finishing

Direct labor-hours                4                  19

Machine-hours                   80                   4

Materials requisitioned $770             $360

Direct labor cost              $36             $180

Total manufacturing cost assigned to Job 203:

                                              Cutting      Finishing

Materials requisitioned           $770             $360

Direct labor cost                       $36              $180

Manufacturing overhead       $769             $207

Total manufacturing costs  $1,575              $747

c. Yes.  The amounts of overhead cost assigned to some jobs would be substantially different.

Explanation:

a) Data and Calculations:

Departments                                                     Cutting          Finishing

Direct labor-hours                                              6,100             72,000

Machine-hours                                                59,000               3,200

Total fixed manufacturing overhead cost $390,000        $443,000

Variable manufacturing overhead per m/h     $3.00                  -

Variable manufacturing overhead per dlh          -                   $4.75

A remotely located air sampling station can be powered by solar cells or by running an above ground electric line to the site and using conventional power. Solar cells will cost $18,000 to install and will have a useful life of 5 years with no salvage value. Annual costs for inspection, cleaning, and other maintenance issues are expected to be $2,400. A new power line will cost $27,500 to install, with power costs expected to be $1,000 per year. Since the air sampling project will end in 5 years, the salvage value of the line is considered to be zero. At an interest rate of 10% per year,

a. Which alternative should be selected on the basis of an annual worth analysis
b. What must be the first cost of the above ground line to make the two alternatives equally attractive economically?

Answers

Answer:

a) should install the solar cells

alternative 1, solar cells

initial investment $18,000

annual expenses $2,400 (5 years)

NPV =  $27,097.89

AW = (10% x $27,097.89) / [1 - (1 + 10%)⁻⁵] = $7,148.36

alternative 2, power line

initial investment $27,500

annual expenses $1,000 (5 years)

NPV =  $31,290.79

AW = (10% x $31,290.79) / [1 - (1 + 10%)⁻⁵] = $8,254.43

b) $23,307.10

Sofia worries that if something happens to her husband and he dies, she will lose everything—their home, their cars, etc. Which type of business should Sofia consult to see if there is a plan available to cover her expenses if her husband dies?

A.
stock-held savings institution

B.
web-only financial institution

C.
mutual fund company

D.
life insurance company

Answers

Answer:

D

Explanation:

She is worried about losing everything and having life insurance is what everyone does when wanting to keep something after a love one dies.

Answer:

D.

life insurance company

Explanation:

D.

life insurance company

Lauren Fine Clothing manufactures clothes for professional women. Lauren applies overhead at the rate of $15 per direct labor hour. During April, the company has budgeted 9,420 direct labor hours. At the end of April, 9,200 direct labor hours and $132,670 in manufacturing overhead had been incurred. To adjust for the difference between applied and incurred overhead, which journal entry would the firm record (using the pro-rated approach) given the following ending balances:

Answers

Answer: Debit MOH and credit cost if goods sold by 5330.

Explanation:

From the question, we are given the following information:

Overhead rate = $15 per direct labor hour

Direct labor hour incurred = 9,200

Manufacturing overhead cost incurred $132,670

We will then calculate the value for the applied manufacturing overhead which will be the direct labor hour incurred multiplied by the predetermined overhead rate. This will be:

= 9,200 x 15

= $138,000

Then, we have to calculate the overapplied manufacturing overhead which will be:

= $138,000 - $132,670

= $5,330

The journal entry will then be:

Debit: Manufacturing overhead (MOH) $5330

Credit: Cost of goods sold $5330

What is a major plan that organizes several other plans?
A Management
B Master Plan
C Deadline
D Plan

Answers

I think it’s D I’m not sure

c. During a conversation with the credit manager, one of Tabor's sales representatives learns that a $1,281 receivable from a bankrupt customer has not been written off but was considered in the determination of the appropriate year-end balance of the Allowance for Bad Debts account balance. What is the effect of write-off on 2019 net income

Answers

Answer:

Tabor

The effect of the write-off of the bad debt or uncollectible is a reduction of the 2019 net income by $1,281.

Explanation:

The write-off of the bad debt also reduces the Allowance for Bad Debts account balance and the Accounts Receivable balance in the account of Tabor by $1,281.  The purpose is to accurately report Tabor's net income by taking into account all expenses and losses, just as all revenues and incomes must be accounted for.  This gives a more accurate picture of Tabor's financial performance during the current financial period.

Barbara's Bakery purchased three new 7-year assets last year. She chose NOT to use Section 179 immediate expensing or take bonus depreciation. The furnishings were purchased for $15,000 in April, the equipment for $6,000 in July, and the appliances for $40,000 in November. Using the appropriate MACRS depreciation tables in the Appendix, what amount of depreciation expense is allowable in the current (second) year of ownership?
a) $16,806
b) $14,939
c) $16,163
d) $16,072

Answers

Answer:

$ 4,748

Explanation:

The depreciation expenses = [tex]$(\$ 15000 \times 17.85 \%) + (\$ 6000 \times 10.71 \%)+(\$ 40000 \times 3.57 \%)$[/tex]

[tex]$= \$ 2677.50 + \$ 642.6 + \$ 1428$[/tex]

= $ 4748

Generally we have use half year convention for assets that are purchased during the year but here we used the mid quarter as of more than the 40% of the assets are being purchased in last quarter of the year

[tex]$=\frac{\text{assets purchased in last quarter}}{\text{total assets purchased in the year}} \times 100$[/tex]

[tex]$=\frac{40000}{61000} \times 100$[/tex]

[tex]$=65.57 \%$[/tex] (it is more than 40%)

Thus we can use the mid quarter mars depreciation rates for the 7 years assets that are purchased this year.

External hiring reduces organizational diversity.

Answers

Answer:

The statement is not true.

Explanation:

External hiring does not reduce organizational diversity, it actually does the opposite: it increases organizational diversity.

External allows managers to include in their working teams new mebers who bring different knowledge and experience to the organization. In fact, one of the main motivations for managers to engage in external hiring is precisely increasing the variety of viewpoints inside the firm.

Exotic Engine Shop uses a job order cost system to determine the cost of performing engine repair work. Estimated costs and expenses for the coming period are as follows:

Engine parts $760,400
Shop direct labor 555,000
Shop and repair equipment depreciation 57,000
Shop supervisor salaries 158,500
Shop property taxes 28,800
Shop supplies 22,100
Advertising expense 15,200
Administrative office salaries 65,400
Administrative office depreciation expense 8,400
Total costs and expenses $1,670,800

The average shop direct labor rate is $15.00 per hour.

Required:
Determine the predetermined shop overhead rate per direct labor hour.

Answers

Answer:

See bekow

Explanation:

Number of direct labor hours = 555,000 / 15 = 37,000

Overhead cost = $57,000 + $158,500 + $28,800 + $22,100

Taxable income of a corporation
a. differs from accounting income due to differences in intraperiod allocation between the
two methods of income determination.
b. differs from accounting income due to differences in interperiod allocation and
permanent differences between the two methods of income determination.
c. is based on generally accepted accounting principles.
d. is reported on the corporation's income statement.

Answers

Answer:

Option b. Differs from accounting income due to differences in interperiod allocation and

permanent differences between the two methods of income determination.

Explanation:

Corporation examples are joint stock companies, joint accounts, associations, insurance companies e.t.c.

A Corporation taxable income is simply defined as a part of its profits generated by corporations that is collected by the Federal and State government as an income tax. It is known as a direct tax. It is placed on the net income or profit of a corporate organization. The tax rate for corporation uses the slab rate system or method of taxation that is based on the type of corporate entity and the different revenues gotten by them individually.

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