Accenture is helping a large retailer transform their online sales and services. The Data Analyst audits the client’s customer journey and maps out the kind of data they need to collect at each touch point. How does this help the client achieve their objectives?

Answers

Answer 1

Answer:

d. by increasing their customer knowledge and leveraging that information to improve customer experience

Explanation:

Consumers are at the heart of all businesses as they are the ones who our product are targeted. They purchase these goods and the company makes profit. Therefore, it is paramount for businesses to identify their target consumers in other to understand their preference and serve them accordingly. With data analytics, a consumers purchase history, likes and viewed products may be used to improve relationship between consumers and service providers. Once a consumer's preference is anlysed using data, then this is leveraged to improve the kind of service offered to such consumer leasing to better consumer experience.

Answer 2

The way in which the auditing of the client’s customer journey and mapping out the kind of data they need to collect at each touch point helps the client achieve their objectives is;

A: by updating their sales platform and adding new features

The missing options are;

A. by updating their sales platform and adding new features

B. by shifting the focus away from the customer and towards new products or services

C. by identifying products that are poor sellers and removing them from the inventory

D. by increasing their customer knowledge and leveraging that information to improve customer experience.

Looking at the given options, the one that is correct is Option A. This is because the company will by that medium, introduce new features that would be very useful in making the sales platform to be more efficient.

Now, Accenture is a company that does consultancy services by providing digital solutions to companies to help them to optimize their business operations. Thus, their different tools will help to give this their client an extra edge that will give them a good advantage over their competitors.

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Related Questions

Question # 18
Dropdown
A(n)
is the tool that will help you the most when developing the content you will use in your presentation.

Answers

Your answer is outline.

An outline is the tool that will help you the most when developing the content you will use in your presentation.

What is presentation?

A presentation is a method of communicating information from a speaker to an audience.

Presentations are usually demonstrations, introductions, lectures, or speeches intended to inform, persuade, inspire, motivate, build goodwill, or introduce a new idea/product.

An outline is a list of the main topics and subtopics that you intend to cover in your presentation in a hierarchical order.

It can assist you in ensuring that your ideas flow logically and that no important points are overlooked.

A storyboard, on the other hand, is a visual representation of your presentation that shows the order of your slides, the images or videos you intend to use, and the text that will go with them.

Thus, the answer is outline.

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In which SDLC step does the company translate broad, user-oriented systems requirements into the detailed specifications used to create a fully developed system

Answers

Answer:

Physical design.

Explanation:

Systems development life cycle (SDLC) is a strategic process that involves determining the overall system architecture, which is typically comprised of hardware, end users, physical processing components, software, and the communication channel that will effectively and efficiently satisfy the essential requirements of the system.

The system inputs and outputs is typically designed along with a plan of how the system's features will be navigated.

Basically, system design is divided into two (2) categories and these includes;

I. Logical design.

II. Physical design.

Furthermore, the design of service systems involves the process of planning, creating infrastructure, building communication, organizing staffs and standardization of a system so as to improve its quality and business relationships between the service provider and its clients.

In the physical design of systems development life cycle (SDLC), broad, user-oriented systems requirements are obtained from end users by companies and then translated into the detailed specifications that would be used to create a fully developed system.

In the header element, insert a navigation list containing an unordered list with the items: Home, Race Info, and FAQ. Link the items to the dr _index.html, dr_info.html, and dr_ faq.html files respectively.
Home
Race info
FAQ

Answers

Answer:

Explanation:

The following is a barebones HTML document that contains the Unordered List inside the header tag as requested. The list items are also wrapped around links so that they link to the requested pages and take you there when they are clicked. These html files need to be in the same folder as this code in order for it to take you to those pages. The code can be seen below.

<!DOCTYPE html>

<html>

<head>

<ul>

   <li><a href="dr _index.html">Home</a></li>

   <li><a href="dr_info.html">Race Info</a></li>

   <li><a href="dr_ faq.html">FAQ</a></li>

</ul>

</head>

<body>

</body>

</html>

state the function of a URL in a website​

Answers

Answer:

It's purpose is to access a webpage.

Explanation:

A URL contains detailed information on the webpage such as, the domain name, protocol, and path. This information directs the browser to the desired page.

type of operating system used i handleheld device

Answers

Answer:

6

Explanation:

Palm OSPocketOSSymbianOSLinuxOSWindowsAndroid

What lets you do many things, like write book reports and stories?

Application Programs

Antivirus Software

Email

Duct Tape

Answers

A -
Application programs
application progarms lets you do many things
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