You have been asked to conceptualize a customer loyalty model for a bank. you must use the following six variables for building a model customer evaluation of service quality.
Customer loyalty describes the ongoing emotional relationship between you and your customers and how happy they are to engage with you and purchase from you repeatedly compared to your competitors. Loyalty is a byproduct of a customer's positive experience with you and creates trust.
Customer loyalty is the willingness and desire of consumers to repeatedly purchase products or use services from a company that has had a good experience. Customer loyalty is a satisfying relationship with a business that customers frequent.
Loyalty is not a soft skill, but it does require a high level of commitment, entrepreneurship, and integrity. In fact, loyalty is a strategy related to decisions that affect both employees and customers. Loyalty is the key to retaining customers.
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portfolio or quadrant analysis may be used to develop longer-term strategies for moving categories of spend into a more desirable location on the spend map. true or false
It is true that portfolio or quadrant analysis may be used to develop longer-term strategies for moving categories of spend into more desirable location on spend map.
What is a portfolio?A portfolio is any collection of the financial assets, including cash, bonds, and stocks. Individual investors may have portfolios, or they may be managed by financial professionals, hedge funds, banks, and other financial institutions. The idea that a portfolio should be created with the investor's risk appetite, time horizon, and investment goals in mind is one that is widely acknowledged. Each asset's monetary worth may have an impact on the portfolio's risk/reward ratio. Portfolios come in a variety of forms, such as the market portfolio and the portfolio with no investments. Any of the following investment strategies and tenets may be used to manage the asset allocation of a portfolio: dividend weighting, equal weighting, capitalization-weighting, cost, risk parity, capital asset pricing model, arbitrage pricing theory, Jensen index, Treynor ratio, Sharpe ratio, value at risk model, etc.
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payments made to an insurance company in return for a policy of insurance are called .
The money paid by an individual or company for an insurance policy is known as the insurance premium. Insurance premiums are paid for life, vehicle, home, and health insurance coverage.
How Insurance Premiums are Calculated?Your insurance company will charge you a premium once you enroll in a policy. You pay this sum in order to purchase the policy. There are various ways for policyholders to pay their insurance premiums.
How are Premiums determined?After the policy's initial term expires, insurance premiums could rise. If the risk of giving a specific type of insurance increases or if the price of providing coverage rises, the insurer may raise the premium for claims made during the prior period.
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an employee earned $46,400 during the year working for an employer when the maximum limit for social security was $137,700. the federal insurance contributions act (fica) tax rate for social security is 6.2% and the federal insurance contributions act (fica) tax rate for medicare is 1.45%. the employee's annual federal insurance contributions act (fica) taxes amount is:
The employee's annual federal insurance contributions act (FICA) taxes amount is $3548.6.
What does FICA tax mean?In the US, FICA is a federal payroll tax. It is known as the Federal Insurance Contributions Act and is deducted from every paycheck. Social Security can accurately track your self-employment or insured wages thanks to your nine-digit number. As you work and pay FICA taxes, you accrue credits for Social Security benefits.
The FICA tax rate is applied to all taxable compensation. Included in this are all salaries, wages, tips, bonuses, commissions, and taxable fringe benefits. The IRS Publication 15-B has a table listing the various fringe benefits that are subject to FICA.
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emergency repairs or additional supervisors for an unanticipated second shift will fixed overhead spending variance. multiple choice question. likely lead to a favorable not affect the likely lead to an unfavorable
Emergency repairs or additional supervisors for an unanticipated second shift will likely lead to an unfavorable fixed overhead spending variance.
Accounting fees, advertising, insurance, interest, legal fees, labor burden, rent, repairs, supplies, taxes, phone bills, travel expenses, and utilities are examples of overhead expenses. Administrative overheads and manufacturing overheads are the two main types of business overheads.
Overhead costs, also known as overhead or operating expenses, are expenses associated with running a business that is not directly related to the creation or production of a product or service. They are the expenses incurred by the company to remain in business, regardless of its level of success.
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a portfolio consists of $17,400 in stock m and $28,900 invested in stock n. the expected return on these stocks is 9.90 percent and 13.60 percent, respectively. what is the expected return on the portfolio?
The average expected portfolio return consists of $17,400 in stock m and $28,900 invested in stock n will be 12.21%.
What is expected portfolio return?Under investment portfolio theory, the average expected rate of return is an average income earned by an investor who made investment in more than one security in a diversified market with an objective to maximize his wealth.
The average expected return on portfolio is calculated by the following formula:
E (p) = { Investment in Security m × Rate of return (Em) + Investment in Security n × Rate of return (En) } ÷ Total value of portfolio investment
E(p) = {($17400 × 9.90%) + ($28900 × 13.60%)} ÷ ($17400 + $28900)
E(p) = ($1722.60 + $3930.40) ÷ ($46300)
E (p) = $5653 ÷ $46300
E(p) = 12.21% or 0.12209 approx.
Thus the average rate of return expected from this portfolio will be 12.21%
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the transfer of a note receivable to a financial institution for an amount less than the face amount of the note is referred to as
The transfer of a note receivable to a financial institution for an amount less than the face amount of the note is referred to as Discounting a note receivable.
What is Financial Institution?Financial institutions, also known as banking institutions, are commercial organizations that operate as middlemen for many types of financial monetary transactions.
Banks, trust companies, insurance companies, brokerage firms, as well as investment dealers are just a few of the many business operations that fall under the umbrella term "financial institutions" in the financial services industry. Financial institutions come in a variety of shapes, sizes, and locations.
A place that completes as well as facilitates financial transactions, including loans, mortgages, as well as deposits, is often referred to as a financial institution. Consumers may manage their finances and establish a solid foundation with financial institutions.
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decision makers can help the community recover from an event more quickly by: a. eliminating the first two steps from the six-step problem-solving model. b. reducing the risks to emergency responders. c. making sound, timely decisions during an emergency. d. increasing the size of the decision-making group.
In an emergency, being able to make wise decisions quickly is essential. Making wise decisions can help handle events and prevent tragedies
assist a community in swifter recovery from a disaster. In contrast, making poor decisions or not making any decisions at all may cause harm or even death to victims or first responders.
How can your community assist you in making decisions?By acknowledging and expressing the needs and interests of all participants, including decision-makers, it encourages sustainable decisions. This improves community commitment to decisions and acceptance of results as local expertise from various groups influences and produces inclusive, practical solutions.
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as a manager, corbin must inform his staff that all employees must now contribute more to their health insurance premiums. what advice should corbin follow when delivering his message?
As a manager, Corbin must inform his staff that all employees must now contribute more to their health insurance premiums. What advice should Corbin follow when delivering his message Be honest and provide the important reasons for the increase in individual contributions.
Delete the sender's message header, signature, and all pointless parts. What is the modern-day recommendation on using a greeting on commercial enterprise electronic mail Begin with a greeting to offer a visible cue and to reveal friendliness.Open with a assertion of honest praise, an goal assertion of the problem, or a factor of agreement. Professional entrepreneurs and salespeople comply with the AIDA approach of their income messages due to the fact it's far effective.
The first and maximum crucial rule of providing your paintings is to recognize your target market members. If you may place yourself of their footwear and apprehend what they need, you will be nicely to your manner to a a success presentation. Keep the target market in thoughts in the course of the instruction of your presentation.
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A competitive firm has been selling its output for $10 per unit and has been maximizing its profit. Then, the price rises to $14, and the firm makes whatever adjustments are necessary to maximize its profit at the now-higher price. Once the firm has adjusted, its
According to the profit maximization theory, in order to maximize profits, a perfectly competitive business will produce a quantity that is equal to its marginal cost and marginal revenue.
The answer is correct:A greater quantity of output is produced than in the past.
In order for a business to make the most money, it must produce a quantity at a price that is equal to its marginal cost and the market price.A competitive company cannot raise its selling price because it is a price taker.The business will produce at its marginal cost and in greater quantities if the price rises.
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Full Question = A competitive firm has been selling its output for $10 per unit and has been maximizing its profit. Then, the price rises to $14, and the firm makes whatever adjustments are necessary to maximize its profit at the now-higher price. Once the firm has adjusted, its:
A. quantity of output is higher than it was previously.
B. All of the choices are correct.
C. marginal cost is lower than it was previously.
D. marginal revenue is lower than it was previously.
a user needs to amend a contract and change prices to reflect new discounts for existing active subscriptions and assets. how should the user achieve this?
To reflect the new pricing, create a price book containing price book entries. To create Amendment Lines with updated pricing, fill in the Contract Amendment Price Book ID box with the new Price Book ID.
A product with a price mentioned in the price book is referred to as a price book entry. The currency of the price is specified for each price book entry. Entries in the standard price book are the (standard) standard pricing for goods and services. A legal contract between one or more parties is referred to as an implied contract. Despite the fact that this kind of agreement is legal, it frequently does not involve formal agreements between the parties and lacks any means of communication.
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Which of the following is a consequence of economies of scale according to the economic order quantity model?
A. If a product is not popular, its total economic order quantity costs are a small portion of the purchase cost.
B. If the demand rate for a product is high, its total economic order quantity costs are a large portion of the purchase cost.
C. More product variety always results in higher profit.
D. More product variety does not always result in higher profit.
Profit increases do not always follow from a wider range of products.
What Does an Economic Order Quantity Mean?
The optimal number of units a business should buy to meet demand while reducing inventory costs like holding costs, shortage costs, and order costs is known as the economic order quantity. This production-scheduling model was developed in 1913 by Ford W. Harris and has since been enhanced. Demand, ordering, and holding costs are all taken into account in the economic order quantity formula as constants. Finding the ideal quantity of product units to order is the aim of the economic order quantity formula. If accomplished, a business can reduce the cost of purchasing, delivering, and storing units.
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What are two current rising or resurgent powers that the video mentions that may be planning on changing the established international system?.
The movie outlines two contemporary rising or resurgent nations which may be planning to alter the current international system China and Russia.
What exactly does International System mean?In politics, the phrase "international system" can be used to describe: It is the world's conglomeration of states. The phrase can also be used to refer to pre-industrial international state systems. It is frequently used to describe twentieth-century international systems.
What distinguishes the International System?The existing global system is marked by a diffusion of authority among various state and non-state actors, a change in the balance of regional and international powers, a relative waning of long-established Western nations and the emergence of new centers of power, growing significance of regional cooperation, and a return to the Cold War-era power structures.
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consider the college admissions process. which of the following are examples of signaling? instructions: in order to receive full credit, you must make a selection for each option. for correct answer(s), click the option once to place a check mark. for incorrect answer(s), click the option twice to empty the box. check all that apply 1 an applicant visits the college campus before deciding whether to attend college there. the admissions committee checks an applicant's high school grades and test scores for minimum standards.
1. The admissions committee checks an applicant's high school grades and test scores for minimum standards.
2. The admissions committee sends her participation on the high school debate team and her awards in track.
3. The admissions committee sends applicants an invitation to visit the college campus for a tour.
A university utility continually includes an utility shape—online or on paper.
Most schools require additional objects, together with your toddler's excessive faculty transcript, their entrance examination scores, a personal essay, and letters of recommendation. Some schools ask that applicants take part in an interview.
There are normally 4 styles of admission approaches: everyday, rolling, early choice and early action. The most regularly asked question is the difference between early selection and early motion. Early choice is binding.
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annual reports, speeches, blogs, and brochures are tools used in which promotional strategy? multiple choice advertising sales promotion sales presentation public relations personal selling
Annual reports, speeches, blogs, and brochures are tools used in public relations.
Public relations is the practice of organizing and distributing information from a person or organization to the public in an effort to affect their perception. Graduates with public relations degrees can work as public relations managers for major public relations firms and private companies.
Its primary objectives are to disseminate important company news or events, to maintain a brand image, and to put a positive spin on negative events in order to minimize their fallout. A company press release, news conference, interviews with journalists, social media posting, or other venues may all be used for public relations.
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Service departments, such as accounting, finance, general administration, legal, and personnel, are usually considered to be cost centres. In addition, manufacturing facilities are often considered to be cost centres.
Select one:
True
False
In addition, manufacturing facilities are often considered to be cost centres. the answer of the question is TRUE
A cost center is a location where expenses are recorded. At the conclusion of the year, their performance is compared to cost control while they incur costs. A division, department, or function could be a cost center. They do not make any money from their service; instead, they simply have expenses related to the creation of output or the upkeep of other departments. Answer is accurate, thus. Since they take into account the cost of production, manufacturing facilities are cost centers. Other administrative tasks like accounting, finance, legal, and personnel are service departments and therefore cost centers as well. hence the answer is TRUE.
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in years where many new assets are purchased, regular tax depreciation will be (greater/less) than amt depreciation, resulting in an (addition/subtraction) of the difference to regular taxable income to arrive at the amt tax base.
In years where many new assets are purchased, regular tax depreciation will be greater than amt depreciation, resulting in an addition of the difference to regular taxable income to arrive at the amt tax base.
Taxes are mandatory contributions levied on individuals or corporations via a government entity—whether or not neighborhood, local, or countrywide. Tax revenues finance government activities, inclusive of public works and offerings together with roads and faculties, or applications along with Social security and Medicare.
Taxes are important due to the fact governments accumulate this cash and use it to finance social tasks. without taxes, authorities contributions to the health region would be not possible.
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Barriers to effective teamwork fall within four categories: (1) lack of management support, (2) lack of resources, (3) lack of leadership, and which of the following?
a) lack of motivation
b) lack of consistency
c) lack of training
d) lack of accountability
Effective teams must overcome challenges like slow start-up, team bullies, poor performance barriers from team members, and poorly handled team conflict.
Which four obstacles must successful teams overcome?Key Learnings Effective teams face obstacles such difficulty starting, bullies on the team, subpar work from team members, and poorly handled team conflict.
What obstacles do you face?Personal obstacles in life obstruct desired personal, professional, spiritual, or social development. Barriers could be emotional or psychological. Overcoming obstacles can assist people in achieving their goals, such as personal growth, professional achievement, or improved interpersonal connections.
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You are an economic adviser using the Fed model to analyze the economy. What is the effect of a rise in the risk premium in the economy? a rise in the real interest rate, falling output, and unexpected deflation a fall in the real interest rate, rising output, and unexpected inflation a rise in the real interest rate, rising output, and unexpected inflation a fall in the real interest rate, falling output, and unexpected deflation
The correct answer is a that is the effect of a rise in the risk premium in the economy is that there will be rise in the real interest rate, falling output, and unexpected deflation.
Since hazardous ventures are naturally more profitable if they succeed, a risk premium can be seen as a genuine earnings benefit. Investments in highly competitive markets, which frequently provide predictable results, are unlikely to have a major impact.
The probability of an increase in the equity risk premium occurs when economic development slows and the stock market's outlook is bleak. Similar to how an expected rise in inflation can raise the risk premium, so can a change in stock market volatility.
Business risk, financial risk, liquidity risk, exchange-rate risk, and country-specific risk are the five key risks that make up the risk premium. All five of these risk variables have the potential to lower returns, thus investors must be fairly paid for taking them on.
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workplace conflict is not a natural phenomenon of organizational life, and one of the major priorities of an effective supervisor is to identify conflict situations and eliminate them for a well-functioning department. true false
Workplace conflict is not a natural phenomenon of organizational life, and one of the major priorities of an effective supervisor is to identify conflict situations and eliminate them for a well-functioning department is True.
Conflict in the workplace happens when there are disagreements between colleagues. These occur because the individuals have opposing ideas, interests, or beliefs.
Having conflicting ideas is part and parcel of business life. However, sometimes arguments can become unpleasant or go too far. The negative effect of workplace conflict can include work disruption, decreased productivity.
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the expansion path shows how a. the cost-minimizing input choices change as the firm's output level changes. b. the profit-maximizing input choices change as the firm's output level changes. c. the cost-minimizing input prices change as the firm's output level changes. d. input prices change as the firm's output level changes. e. the marginal products change as the firm's output level changes.
The expansion path shows how input prices change as the firm's output level changes.
A graph called the expansion route demonstrates how an organization's cost-minimizing input mix changes as it increases production. It maps out the isocost lines' and isoquants' tangent points. An expansion path offers a long-term perspective on a company's production choice and can be used to develop its long-term cost curves.
An expansion path offers a long-term perspective on a company's production choice and may be used to develop its long-term cost curves. The expansion path depends on how the firm alters its input mix because we define the long run as the period of time during which a firm can change all of its inputs, including the capital.
Hence the correct option is D
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Which of the following is true of maquiladoras?They discourage foreign businesses from outsourcing.They assess tariffs only on the value-added work done.They originated in China.None of theseAll of these
Option 2nd is correct. The true statement of maquiladoras is they assess tariffs only on the value-added work done.
Only the value-added work is subject to tariffs because maquiladoras allow businesses to operate duty- and tariff-free. A maquiladora is a type of assembly plant in Mexico that allows duty- and tariff-free imports.
A maquiladora or maquila is a company that allows factories to be primarily duty- and tariff-free. These factories take raw materials, combine, create, or otherwise process them, then export the final product.
A tariff is a charge that a country's government or that of a supranational union imposes on the import or export of goods.
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If the economy is experiencing high rates of inflation due to a new housing bubble, what effects would an expansionary monetary policy have on the economy?.
The effects that an expansionary monetary policy would have on economy is although unemployment would rise, inflation would decline.
What is a monetary policy?In order to maintain price stability and public confidence in the strength and stability of the nation's currency, monetary policy is intended to achieve these goals. It is a tactic used by a country's monetary authority to manage either the money supply or the interest rate charged for very short-term borrowing (banks borrowing from one another to cover urgent requirements). In contrast, fiscal policy uses taxes, spending, and borrowing as instruments to help a government control economic cycle phenomena like recessions. Additional objectives of monetary policy often include promoting GDP stability, obtaining and sustaining low unemployment, and preserving stable exchange rates with other currencies.
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Explain the purpose of having a mission statement for a business.
assume that interest rate parity holds. in both the spot market and the 90-day forward market, 1 japanese yen equals 0.0086 dollar. in japan, 90-day risk-free securities yield 4.6%. what is the yield on 90-day risk-free securities in the united states?
Nom=US= 4.6% is the yield on 90-day risk-free securities in the united states.
What is Interest Rate Parity?When interest parity is true, the ratio of the forward rate to the spot rate is always equal to the interest rate ratio. If not, anyone can benefit from arbitrage trading by borrowing in one currency and depositing in another. According to
interest parity,
forward / spot = (1+ iq) / (1 + ib)
ib is the base country interest rate.
For example, for USD/JPY, where Yen is the base currency and iq is the interest rate in USD
spot and future rates are equal, so the F/S ratio is (0.0086/0.0086) = 1.
Hence the given question,
1 + iq = 0.0086 / 0.0086 x 1.046
or iq = 0.046
= 4.6 %
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which of the following scenarios depicts a seller who is following the rational rule for sellers? american airlines determines the marginal cost of an extra passenger to be $75 and sells a discount seat for $250. mindy sets up a lemonade stand and calculates the cost of an additional cup of lemonade at 50 cents, and sells it for 25 cents. andy's diner finds that the marginal cost of a fish and chips meal is $7 and lists the item for sale at $6.50. an auto-rickshaw driver in new delhi, india, calculates a trip to have a marginal cost of 350 rupees and accepts a ride request for 315 rupees.
American Airlines calculates that the cost per unit of an additional passenger is $75 and charges $250 for a discounted seat.
Who are the suppliers and buyers?"On the whole, buyers or sellers "describes a market's order imbalance at a certain moment. The expression also applies to traders who activity over time tends mostly towards buying or selling than toward striking a middle ground between the two.
What does "best seller" mean?A bestseller is simply a book or other piece of writing that has achieved outstanding sales results. Bestseller lists are published by magazines, periodicals, major book stores, and newspapers. Some listings are divided into categories and areas of skill (novel, nonfiction book, cookbook, etc.).
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h of the following is the likely result if team members continually check in with one another about key objectives and messages while preparing a team presentation
The likely result if the team members continually check in with one another about key objectives and messages while preparing a team presentation would be: Their presentation will be cohesive and more influential.
What is a team presentation?In most situations, teamwork produces the best results. You can frequently be needed to present in a meeting with a colleague or in a group. These group presentations are essential when making your case since they will determine whether the business or investment will go through.
Students learn teamwork skills through group research tasks, team presentations, and team-led workshops in which the entire class participates. Through presentations, a team (or individual) communicates the outcomes of completed work to a particular audience.
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bryant company reports net income of $22,400. for the year, depreciation expense is $9,400 and the company reports a gain of $5,400 from sale of machinery. it also had a $4,400 loss from retirement of notes. compute cash flows from operations using the indirect method. (amounts to be deducted should be indicated by a minus sign.)
Bryant's organization reviews a net profit of $22, 400. for the yr, the depreciation cost is $9,400, and the corporation reviews the advantage of
cash Flows from running sports (indirect)
internet earnings $22,400
‘changes to reconcile net income to net cash furnished via working sports
profits assertion gadgets no longer affecting coins
Depreciation price [Noncash expense] $nine,400
gain on the sale of equipment [Not an operating activity] ($5, 400)
Loss on retirement of notes [Not an operating activity] $4, 400cash supplied by means of (used for) operating activities $30,800
When a shop has a sale, its manner goods temporarily cost much less than normal we can additionally say that matters at that save are "on sale." The word sale comes from the antique English sala, from a Germanic root. Definitions of sale. the general interest of promoting. “they attempted to boost sales” types public sale, public sale, vendue.
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aden is an editor for a local newspaper. the newspaper's editor-in-chief asked caden to determine whether the average distance a reader lives from the newspaper's headquarters is greater than 25 miles. he sent a survey to a random selection of the newspaper's readers and received 30 responses. using the results from the current survey and several previous surveys, caden decided to assume that the population standard deviation for the distance the readers live from the newspaper's headquarters is 12.3 miles
12.3 miles is the average standard deviation for readers' distance from the newspaper's headquarters, with H₀ : μ = 25 and Hₐ : μ > 25
What exactly is a survey?In order to gather information about a business, product, or process, a survey is described as the act of looking at a procedure or questioning a predetermined sample of people. Surveys used to gather data ask a specific set of people on their beliefs, actions, or knowledge.
What does a marketing survey entail?Market research surveys are instruments for directly obtaining response from the target market to comprehend their traits, expectations, and needs. For emerging goods and services, marketers create creative and engaging strategies, but their efficacy cannot be guaranteed.
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chegg for a monopolist, marginal revenue is a. greater than the price of the product. b. unable to be determined. c. less than the price of the product. d. equal to the price of the product.
For a monopolist, marginal revenue is less than the price of the product. (option C).
What is a monopolist?A monopoly is when there is only one firm operating in an industry. there are usually high barriers to entry of firms. The demand curve for a monopoly is equal to the market demand curve.
A monopolist's marginal revenue is less than its price because in order to increase its revenue, a monopolist must lower the price of its good. The reduction in price reduces the revenue that can be earned.
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For a monopolist, marginal revenue is c. less than the price of the product.
What Is Marginal Revenue?Marginal revenue can be described as the increase in revenue that results from the sale of one additional unit of output.
It should be noted that the marginal revenue can be seen to remain constant over a certain level of output and this usually a case whereby it follows from the law of diminishing returns and in the long run it will slow down as the output level increases, hence in the case of the monopolist, marginal revenue is less than the price of the product.
Therefore, option C is correct.
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which of the following is a similarity between customer departmentalization and geographical departmentalization? group of answer choices they both prohibit specialization. neither focuses on the organization as a whole. they both require minimal administrative staff to coordinate operations. neither can be used in large organizations. they both group jobs according to a customer's geographic location.
Note that of the list given the option that exemplifies a similarity between customer departmentalization and geographical departmentalization is: "neither focuses on the organization as a whole" (Option B)
What is customer departmentalization?Customer departmentalization is the grouping of operations based on common customers or customer kinds. Jobs can be classified based on the sort of consumer provided by the firm. Customers in each area are assumed to have a common set of issues and demands that can best be serviced by professionals.
This is significant because it emphasizes a focus on the requirements of the consumer. Provides clients with the impression that they are dealing with a knowledgeable source (banker). Increases expertise in the consumer sector. Customers' time is saved.
Geographic departmentalization is the grouping of activities based on geography. If an organization's clients are geographically distributed, tasks might be grouped regionally.
The geographic divisional structure allows businesses to operate locally rather than centrally. This gives each division logistical autonomy in order to maximize efficiency. Each division is free to make its own selections based on local tastes, markets, and needs.
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